Privacy

Privacy Policy

This explains what we collect, why we collect it, and how we keep the platform safe (including fraud prevention using IP + country signals where available).

Updated: February 19, 2026 Security-first Support: info@villahandle.com

1) Information we collect

Account data: name, username, email/phone (as provided).
Security data: registration IP and country code (when available) to reduce abuse and fraud.
Transactions: wallet/escrow history, payouts, and payment references for auditing and dispute resolution.
Usage data: basic logs to improve reliability, performance, and protect the platform.

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Why IP + Country?

We use these signals for security actions like blocking abusive IPs/countries and investigating suspicious activity.

2) How we use information

To create and manage accounts.
To process payments, escrow, withdrawals, and dispute evidence.
To prevent fraud, spam, harassment, and platform abuse.
To improve app performance and user experience.

3) Sharing

We do not sell your personal data. We may share limited information only when necessary to:

Process payments through payment partners (where applicable).
Comply with legal obligations.
Protect users, enforce policies, or prevent fraud.

4) Security

We apply reasonable safeguards. No system is 100% secure—please use a strong password and avoid sharing login details.

5) Contact

Email: info@villahandle.com